We offer a 14 day no questions asked refund policy for goods purchased that are returned in ‘original’ condition. We are unable to accept and refund custom items, such as
custom stone benches
custom made stone tops
custom made vanity sets
custom timber benches
as these most likely can’t be used in other circumstances and rendered waste.
Handling fees will be charged at a 10% rate if the item passes the inspection. If goods have been opened and boxes tore up, items damaged through improper care and transportation, refunds will be refused. This would render goods soiled and no longer new and will therefore not be able to be returned.
We ask you to please consider your purchase thoughtfully to ensure the event of a return does not occur.